Monarch Recovery Management, Inc., a Next Generation Collection Agency, announces new hire Aleah Raymond as Director of Business Development

Monarch Recovery Management, Inc., a Next Generation Collection Agency, announces new hire Aleah Raymond as Director of Business Development

 

Former Senior Account Manager at VeriFacts, Inc. brings extensive sales, project management, and customer service experience to Monarch.

 

Philadelphia, PA Monarch Recovery Management, Inc., an industry-leading accounts receivable management company, announced the hire of Aleah Raymond to the position of Director of Business Development, effective immediately.
“The foundation of Monarch’s success is our commitment to our clients,” says Anthony Mazzacano, Chief Strategy Officer for Monarch Recovery Management. “Working closely with our clients to understand their specific business needs, we craft customized solutions that deliver results time and time again. We are thrilled to have Aleah Raymond on board; her sales and customer service expertise, developed through years of relevant experience, will surely be invaluable to carrying out Monarch’s client-oriented mission. Aleah’s hire is a testament to our dedication to serving our customers’ needs.”
Ms. Raymond comes to Monarch from VeriFacts, Inc. As the Senior Account Manager of National Accounts, she grew the company’s client accounts by 16 percent in 10 months. Prior to VeriFacts, Ms. Raymond was Account Executive at Crum Halstead Agency, Inc., and a Sales/Office Manager at State Farm Insurance.

 

“Having had the pleasure of conducting business with Monarch in the past,” Ms. Raymond said, “I am delighted to be joining the team. I look forward to utilizing my high level of client commitment and my sales expertise to serve the company’s current and future customers. It will be an honor to apply my work ethic and creative problem-solving approach to grow our customer base.”
For more information about Monarch Recovery Management, Inc. and Monarch’s Next Generation Collection Strategies contact:

 

Anthony Mazzacano

Chief Strategy Officer

800.220.0605

amazzacano@monarchrm.com 

 

About Monarch

Monarch’s mission is to deliver superior performance in the recovery of diverse asset classes through successful integration of processes, systems, personnel, and practices. For more information, visit http://monarchrm.com/

 

Monarch Recovery Management Advances Operational Process with Experian’s FirstSweep℠

Monarch Recovery Management, Inc., a Next Generation Collection Agency, is incorporating Experian’s FirstSweepSM, a comprehensive collections filtering product, to streamline workflow, reduce regulatory risk and deliver more value to clients.

Philadelphia, PA Monarch Recovery Management, Inc., an industry leading accounts receivable management company, announced they will be collaborating with Experian®, the leading global information services company, by using FirstSweepSM, an Experian tool, to improve efficiency and productivity and reduce regulatory risk.

“Experian’s clients have been asking for new tools to help them operate their business efficiently and safely,” said Paul DeSaulniers, Senior Director of Collections, Consumer Information Services, Experian. “FirstSweepSM delivers Monarch Recovery Management, Inc. an accurate, up to date program with a comprehensive view of the consumer in one place advancing Monarch’s operational process.”

“Maintaining our perfect compliance record, while regulatory requirements rise is a top priority at Monarch.  In today’s world, we must obtain a wide variety of information about consumers from numerous data sources and embrace new technologies to help us accomplish this. Leveraging FirstSweepSM enables us to be more productive and deliver greater returns to our clients,” said Anthony Mazzacano, Chief Strategy Officer.

For more information about Monarch Recovery Management, Inc. and Monarch’s Next Generation
Collection Strategies contact:

Anthony Mazzacano
Chief Strategy Officer
800.220.0605
amazzacano@monarchrm.com

About Monarch

Monarch’s mission is to deliver superior performance in the recovery of diverse asset classes through successful integration of processes, systems, personnel, and practices. For more information, visit http://monarchrm.com/

About Experian

Experian is the leading global information services company, providing data and analytical tools to clients around the world. The Group helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.

Experian PLC is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100 index. Total revenue for the year ended 31 March 2012 was US$4.5 billion. Experian employs approximately 17,000 people in 44 countries and has its corporate headquarters in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

For more information, visit http://www.experianplc.com.

Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.

Monarch Recovery Management Publishes Whitepaper on Debt Collection Agency Compliance

Monarch Recovery Management is pleased to announce the publication of our new whitepaper: Is Your Collection Agency’s Back Office Driving Compliance?

Making sure your collection agency has committed to compliance with a meaningful investment in the back office is probably one of the most important business decisions you as a credit grantor will make.

What is the most urgent threat to a debt collection agency’s perfect compliance record? A live call between a collector and a debtor. But since that interaction is the primary driver of collections, ARM executives cannot eliminate that threat altogether. Rather, they must have a deliberate and mature back office in place for before, during, and after the collection calls are made.

“The collection industry is evolving at a rapid pace, stated Bill Fuller, President  & COO.  The purpose of this white paper is to showcase the next generation collections and compliance strategies Monarch Recovery Management, Inc. leverages for our clients that contribute to our joint success.”

Get the whole story on back office compliance and learn new tips to better ensure itClick here to download our new whitepaper and learn how to put this checklist into practice with your agency partners:

  • Incentives
  • Complaint Handling
  • Call Recording

The long-term return on investment in compliance will surely outweigh any upfront costs. This is the mindset of a next generation collection agency like Monarch.

Download Monarch Recovery Management’s free whitepaper here.

For more information about Monarch Recovery Management, Inc. contact:

Bill Fuller
President & Chief Operating Officer
866.227.0605
bfuller@monarchrm.com

 

 

Monarch Cares Announces Companywide Biggest Loser = Biggest Winner Weight Loss Challenge

Philadelphia, PA  In an effort promote worksite health in 2013 and team building Monarch Recovery Management, an industry leading, next generation, accounts receivable management company, announces the launch of  its Annual Biggest Loser = Biggest Winner Company Weight Loss Challenge. 

This year Monarch’s ownership team is matching the entrance fee and doubling the grand prize. 

“Promoting weight loss and having healthy employees enables us to serve our clients better and is just good business, stated Bill Fuller, Monarch’s COO.  According to the CDC, work site health promotion programs can significantly reduce absenteeism and health care costs.” 

One of the most challenging aspects of losing weight is the motivation to start and continue a healthy diet and exercise program.  Monarch’s Biggest Loser = Biggest Winner Weight Loss Challenge is a fun and motivating way to lose weight as a group. Participants offer each other support, motivation and friendly competition that turns a humdrum diet and exercise program into a fun team building exercise. 

For more information about Monarch Recovery Management, Inc., Monarch’s Biggest Loser = Biggest Winner Weight Loss Challenge and Monarch Cares contact: 

Bill Fuller

Chief Operating Officer

866.227.0605

bfuller@monarchrm.com

 

Monarch Recovery Management Kicks Off Annual Toys for Tots Campaign

Our “Toys for Tots” campaign kicked off earlier than usual this year with collections from October 3, 2012 through December 7, 2012.  Monarch expects this to be a successful event as it has been in the past.  Every year our generous employees come through with amazing toys and cash donations to purchase additional items.  The Marine Corp does an exceptional job and we are always glad to help them out.

For more information on what you can do to help please visit: http://www.toysfortots.org/

Monarch Recovery Management Announces Monarch Cares Initiative

Monarch Cares – An Accounts Receivable Management Company That Cares

Philadelphia, PA – Monarch Recovery Management, an industry leading accounts receivable management company, employing over 150 people in the Philadelphia area announces Monarch Cares.  Monarch Cares is an on-going program that supports a wide range of charitable organizations making local communities surrounding Monarch’s headquarters a better place to live and work.

“At Monarch, we believe it is important to have a positive impact and give back to our community. I am very proud of our commitment to this core value demonstrated by the numerous charities that we support. Our company wide goal is to increase our commitment to our community in the years to come”, stated Bill Fuller, President and CEO. 

Monarch Recovery Management has supported local communities by making donations to the following charitable organizations:

  • Business Leadership Organized for Catholic Schools, BLOCS, is an independent charitable organization supported by companies, firms, and foundations of all sizes in the five county Philadelphia region.
  • School supplies for needy children in the Philadelphia area. Fourth year outfitting students with backpacks filled with everything they need to start the school year off right.
  • Light The Night Walk raising money for the Leukemia and Lymphoma Society.
  • Sponsor Warrington Youth Baseball League.

Monarch Recovery Management Supports BLOCS

Monarch Recovery Management continues to support the local community by making a donation to BLOCS.

Business Leadership Organized for Catholic Schools, BLOCS, is an independent charitable organization supported by companies, firms, and foundations of all sizes in the five county Philadelphia region.

For more information about how you can help, please visit www.blocs.org

 

Monarch Recovery Management Announces Qualities of A Next Generation Collection Agency

Monarch Recovery Management, Inc., a collection agency with direct ownership involvement, combined with 77 years of industry experience announces the launch of their informative new website. The website illustrates how Monarch, a Next Generation Collection Agency generates success for organizations in today’s competitive business environment.

Next Generation Collection Agency Qualities include:

Knowledge–Industry experience to ensure maximum performance.

Technology– State-of-the-Art technology drives operational philosophy.

Compliance– Dedicated compliance team oversees all business operations.

Compassion– Proven collection strategies built on an empathetic approach, delivering long-term, consistent performance.

Collector U.– Cutting-edge staffing and development programs.

Innovative Incentives– Multiple compensation programs that are more than simply performance-based.

To learn more about how Monarch’s Next Generation qualities generate success and to receive a complimentary liquidation rate analysis that benchmarks results against industry standards

Visit Booth 602 at DCS or contact

866.227.0605 x2140

sales@monarchrm.com