Monarch Recovery Management is pleased to announce the publication of our new whitepaper: Is Your Collection Agency’s Back Office Driving Compliance?
Making sure your collection agency has committed to compliance with a meaningful investment in the back office is probably one of the most important business decisions you as a credit grantor will make.
What is the most urgent threat to a debt collection agency’s perfect compliance record? A live call between a collector and a debtor. But since that interaction is the primary driver of collections, ARM executives cannot eliminate that threat altogether. Rather, they must have a deliberate and mature back office in place for before, during, and after the collection calls are made.
“The collection industry is evolving at a rapid pace, stated Bill Fuller, President & COO. The purpose of this white paper is to showcase the next generation collections and compliance strategies Monarch Recovery Management, Inc. leverages for our clients that contribute to our joint success.”
Get the whole story on back office compliance and learn new tips to better ensure it. Click here to download our new whitepaper and learn how to put this checklist into practice with your agency partners:
- Complaint Handling
- Call Recording
The long-term return on investment in compliance will surely outweigh any upfront costs. This is the mindset of a next generation collection agency like Monarch.
Download Monarch Recovery Management’s free whitepaper here.
For more information about Monarch Recovery Management, Inc. contact:
President & Chief Operating Officer
Our “Toys for Tots” campaign kicked off earlier than usual this year with collections from October 3, 2012 through December 7, 2012. Monarch expects this to be a successful event as it has been in the past. Every year our generous employees come through with amazing toys and cash donations to purchase additional items. The Marine Corp does an exceptional job and we are always glad to help them out.
For more information on what you can do to help please visit: http://www.toysfortots.org/
Monarch Cares – An Accounts Receivable Management Company That Cares
Philadelphia, PA – Monarch Recovery Management, an industry leading accounts receivable management company, employing over 150 people in the Philadelphia area announces Monarch Cares. Monarch Cares is an on-going program that supports a wide range of charitable organizations making local communities surrounding Monarch’s headquarters a better place to live and work.
“At Monarch, we believe it is important to have a positive impact and give back to our community. I am very proud of our commitment to this core value demonstrated by the numerous charities that we support. Our company wide goal is to increase our commitment to our community in the years to come”, stated Bill Fuller, President and CEO.
Monarch Recovery Management has supported local communities by making donations to the following charitable organizations:
- Business Leadership Organized for Catholic Schools, BLOCS, is an independent charitable organization supported by companies, firms, and foundations of all sizes in the five county Philadelphia region.
- School supplies for needy children in the Philadelphia area. Fourth year outfitting students with backpacks filled with everything they need to start the school year off right.
- Light The Night Walk raising money for the Leukemia and Lymphoma Society.
- Sponsor Warrington Youth Baseball League.
Monarch Recovery Management continues to support the local community by making a donation to BLOCS.
Business Leadership Organized for Catholic Schools, BLOCS, is an independent charitable organization supported by companies, firms, and foundations of all sizes in the five county Philadelphia region.
For more information about how you can help, please visit www.blocs.org
Monarch Recovery Management, Inc., a collection agency with direct ownership involvement, combined with 77 years of industry experience announces the launch of their informative new website. The website illustrates how Monarch, a Next Generation Collection Agency generates success for organizations in today’s competitive business environment.
Next Generation Collection Agency Qualities include:
Knowledge–Industry experience to ensure maximum performance.
Technology– State-of-the-Art technology drives operational philosophy.
Compliance– Dedicated compliance team oversees all business operations.
Compassion– Proven collection strategies built on an empathetic approach, delivering long-term, consistent performance.
Collector U.– Cutting-edge staffing and development programs.
Innovative Incentives– Multiple compensation programs that are more than simply performance-based.
To learn more about how Monarch’s Next Generation qualities generate success and to receive a complimentary liquidation rate analysis that benchmarks results against industry standards
Visit Booth 602 at DCS or contact
Monarch Recovery Management has provided full corporate sponsorship for the St Joesph/St Robert Run for Catholic Education in Warrington PA.
The team at Monarch is dedicated to supporting our local community.